General query
Crediting a client's account
From the home screen, select the module. Once in the Till module go to choose a client on the left-hand side, find the client whose account you want to credit, and select start bill. Then you will see an option displayed for credit account, select ...
Taking Deposits
It is a common discussion amongst salon owners, should you or shouldn’t you request a deposit from your clients. It can be frustrating when clients cancel last minute or simply don’t show. It can also be daunting to consider implementing a deposit ...
Why Cash is so Last Year
With so much talk this year about becoming a ‘cashless’ society it is time to realise that cash is ‘last year’ and card payments in their many different guises, are the future. In fact, cash payments have been decreasing in popularity since 2008. ...
Boosting Salon Team Performance
Leading hair and beauty industry trainer and CEO of the PHAB Service Stars – Nergish Wadia-Austin has published this quick checklist of training requirements every salon, spa & barbershop owner should deliver at this time of the year! The holiday ...
Software makes managing your team easier
t is likely that you opened your own salon because you love the craft of hairdressing and making people feel good. Unfortunately, as a salon owner you can sometimes get bogged down with administrative duties. Managing your salon team on top of ...
Managing Workplace Stress
In the lead up to an extremely busy festive season, we got in touch with Salon Business Expert, Liz McKeon, to obtain her expertise on Managing Workplace Stress. Managing your own workplace stress Most people don’t mind stress, as long as it’s ...
How to make £10k per month in your beauty business
We all need to make more money. Even more so with the cost of living going up. Most of my clients come to me with a goal of having consistent £10,000 months. Hitting £120,000 per year. There are defiantly clear ways of being able to do this and ...
Revolutionising the Salon Industry with AI
Let’s dive into something electrifying – the transformative power of AI in elevating your business. We’re living in an AI-driven world, and you might be surprised to know that many of us have been engaging with AI for years without fully realising ...
Regain Control Of Your Business
With the new season incoming, and with spring being all about ‘new life’ and ‘fresh starts’ there is no better time for a business spring clean! Over time, systems within our business can become stagnant, and with the way business is changing so ...
How Salon Owners Can Achieve Success and SMASH IT!
Have you ever felt like success is just out of reach, no matter how hard you try? As a salon owner, you’re constantly juggling appointments, staff schedules, client demands, and countless other responsibilities. It’s easy to feel overwhelmed and lose ...
Halfway through the year. Are you on track?
Can you believe we are just over halfway through the year, wow! How quick has that gone? I am sure we all remember writing down them goals in January of what we wanted to conquer. I challenge you to look back at them goals and see if you have hit any ...
The important drivers to your business
In this month’s blog post, we caught up with Lindsey Charlton at Hooker and Young who was recently awarded Manager of the Year at the 2024 British Hairdressing Business Awards to get her insight into ‘How to be successful in your management role – ...
The Importance of Setting Goals
As we know, December is incredibly busy for all hair, beauty and wellness salons. It’s a time when our clients really put their all into self care, ensuring they look and also feel their best heading into the new year. However for us as business ...
Preparing Your Salon/Barbershop
It’s important that we are prepared as much as possible to make the year a great success. In this piece we chat to Salon Owner and Award Winning Men’s Hairdresser, Jim Shaw, on his top tips on preparing your men’s grooming salon/barbershop for the ...
An Honest Account on Tech in Business
With tech ever growing we need it more than ever. Within every industry comes its challenges, and we all know as business owners how much these impact our management and daily running. Using tech within the hair industry has completely transformed my ...
Social Media – A Personal Touch
Social media for hairdressers isn’t just about showing off flawless balayage (though we do love a good transformation). At bebop, we’ve taken a different approach – less polished perfection, more personality. Think of our social media as the mate who ...
From Convenience to Increased Revenue
How Online Booking Can Benefit Your Salon Gone are the days when we used to grab our phones and make a call to book an appointment at a salon. Today, with just a few clicks, you can easily book your next hair or beauty appointment online. It’s not ...
Are Cancellations Wrecking Your Business?
Right now, our industry is being hit hard with no shows and cancellations. What are you doing within your business currently to try and prevent this as much as possible? On one of my podcast episodes on “The Life Of KG” I disgusted this topic. We ...
The Power of Education
At Piper Violet Hair, education isn’t an add-on — it’s the very core of how we grow, evolve and deliver excellence every day. From our newest recruits to our senior team, continued learning is not just encouraged, it’s embedded into our culture. It ...
The Impact of Visuals in the Hairdressing Industry
Why clean, clutter-free images are vital for showcasing your hairdressing skills in the hectic world of social media. Welcome to the world of hairdressing & social media where creativity and beauty collide! If you’re a hairdresser looking to draw ...
A Beginner’s Guide for Beauty Business Owners
Starting your own beauty business is an exciting journey filled with creativity, passion, and endless possibilities. But even though your so excited to start your business, it’s crucial not to overlook the importance of understanding and managing ...
How To Build A Loyal Client Base And Scale Profitably
Winning Best New Salon and Independent Salon of the Year at the British Hairdressing Business Awards 2025 was an incredible achievement, we have only been open for a year. It was also validation of everything we focused on from day one. Those awards ...
How To Recruit Effectively (by Katie Godfrey)
Recruiting the best employees in the beauty industry can be a challenging task, but with the right strategies, you can create a team of talented individuals who are passionate about their work and committed to your salons mission and be long standing ...
December 2025 Release Notes
You can now add, edit, or delete Notes and Alert Messages directly from the booking options screen in the Appointment Book. We’ve added the ability to record multiple skin tests per client. This can be switched on or off in Client Settings. When ...
How do I change my opening times?
In the appointment book screen, select the setting icon on the left hand side of the screen. Once in the setting screen, select opening hours and adjust your opening times accordingly, then click on confirm to save.
what anti-virus software do you recommend?
At Salon Manager we recommend ESET anti-virus software
What computer will your software run on?
Salon Manager – System Requirements Salon Manager is 100% cloud-based and runs in your web browser – there’s no software to install. You just need a compatible device, a modern browser and a stable internet connection. Supported Devices You can use ...
Do you integrate with mailchimp?
Yes, Salon Manager is fully integrated with mailchimp
Do you integrate a Salon Spy?
Yes, Salon Manager is fully integrated with Salon Spy
What is the cost of a box of till rolls?
Box of till rolls costs £20 plus VAT
How much is it for a new barcode scanner?
Cost of a new barcode scanner is £161 plus VAT
How much does a new cash draw cost?
The cost of a new cash draw is £60 Plus VAT
How much does a new receipt cost?
The cost of a new receipt printer is £180 plus VAT
Exciting AI features coming soon
Coming Soon: New AI Features in Salon Manager We’re introducing a range of new AI tools to help you run your salon more efficiently and make smarter business decisions. Here’s a quick look at what’s on the way: AI Support Assistant Get instant ...
What makes you better than the others?
Let’s just say we’ve been around long enough to know what salons actually need—and we’ve put it all in one place. Everything’s included from day one: marketing, online booking, POS, real-time reports, client notes, digital consultations—you name it. ...
Isn’t all salon software the same?
That’s like saying all haircuts are the same—tell that to someone who just got a fringe they didn’t ask for. Sure, lots of software claim to offer bookings and reminders, but we go beyond basics. We automate your marketing, reduce no-shows, sync ...
Why should I choose Salon Manager over generic salon software?
Generic software is like supermarket shampoo—technically it works, but do you really want to trust your business to “good enough”? Salon Manager is the salon-exclusive brand: designed specifically for salons, with all the tools you actually need ...
How does Salon Manager compare to other salon software?
We don’t like to gossip (okay, maybe a little), but let’s just say we’re the salon software your current provider warned you about. While others offer a tangled mess of hidden fees and clunky tools, we give you everything in one sleek system—no ...
Does Salon Manager offer ready-made marketing campaigns or templates for seasonal promotions?
It does. Salon Manager includes “set-and-forget” style marketing tools with pre-made campaign triggers you can activate. For example, you can turn on automatic campaigns for client birthdays, holiday greetings, or win-back offers for clients who ...
Will my staff’s calendars sync in real time across all devices and locations?
Yes, they will. Salon Manager updates your data instantly across all devices, so everyone sees the latest information at the same time. Whether your team is checking the schedule on a front-desk computer, a tablet in the treatment room, or a phone on ...
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