General query
Is My Data Secure?
Yes —Salon Manager takes data security seriously. We use: UK-based hosting for full data protection compliance End-to-end encryption to keep your information private Multi-factor authentication for account security Real-time threat detection to ...
Can you send an SMS?
Yes! Grow your client base and increase loyalty with powerful built-in tools: Automated rebooking, birthday & promotional campaigns Integrated loyalty and referral programs Full marketing suite included at no extra cost
Does your software work for colleges?
Salon Manager is proud to be the UK’s leading salon software provider for colleges, trusted to train the professionals of tomorrow. Thousands of students across the country gain real-world salon experience with our all-in-one management system before ...
Do you Have Integrated Payments?
Yes! Salon Manager offers fully integrated payment options to make taking payments quick, simple, and secure both in-salon and online. In-Salon Payments Salon Manager integrates seamlessly with: Stripe Clover Dojo These integrations let you process ...
I'd like to make a development request
Have an idea for a new feature? We’d love to hear it! Here’s how to submit your request: Fill out this form Request Form Describe Your Idea Provide as much detail as possible about the feature you’d like to see added to Salon Manager. Tell Us Why ...
How to Book a Demo?
Booking a demo is simple – just follow these steps: http://salonmanageronline.co.uk/book-a-demo Choose a Date and Time Browse the calendar and select a date and time that suits you. Enter Your Details Fill in your name, salon name, email address, and ...
How much does it cost?
At Salon Manager Online, we tailor our pricing to suit the size and needs of your salon — whether you’re a solo stylist or managing a multi-location business. Flexible Pricing for Every Salon Our plans are designed to grow with you. Prices start from ...
What can your software do?
Welcome to Salon Manager! Here’s a quick look at everything our system can do? Appointments & Bookings Easily book, move, or cancel appointments AI suggests services based on past visits Colour-coded diary for quick staff view Set up recurring ...
How do I add Salon Manager to my android tablet?
For Android (Chrome): Open Chrome and go to your Salon Manager URL. Tap the three dots menu in the top-right corner. Select Add to Home screen (or Install App, depending on your device). Tap Add, and the shortcut will appear on your home screen.
How do I add Salon Manager to my android tablet?
For Android (Chrome): Open Chrome and go to your Salon Manager URL. Tap the three dots menu in the top-right corner. Select Add to Home screen (or Install App, depending on your device). Tap Add, and the shortcut will appear on your home screen.
Customising ibookings
Step 1: Open iBooking Settings From the Home Screen, select iBooking Settings in the top right corner of the screen. Step 2: Explore the Settings Menu The iBooking Settings page will open. On the left-hand side, you’ll see three options: iBooking ...
Tell me more about Salon Manager
Salon Manager is a complete online system designed to help salons, spas and beauty businesses run smoothly every day. It brings together everything you need to manage your appointments, clients, staff and stock in one simple place. With Salon Manager ...
Can I book some training?
Getting the most out of Salon Manager Online is easy with our dedicated training sessions. Whether you’re new to the system or want a refresher on certain features, you can book training in just a few clicks. Go to our training page ...
Can I Use the Software on Tablets and Phones?
Yes —Salon Manager works perfectly across desktop, tablet, and mobile. Whether you’re at the front desk, working on the go, or managing multiple locations, you’ll have full access to your system anywhere, anytime. It’s ideal for mobile stylists,salon ...
Can I Use the Software on Tablets and Phones?
Yes —Salon Manager works perfectly across desktop, tablet, and mobile. Whether you’re at the front desk, working on the go, or managing multiple locations, you’ll have full access to your system anywhere, anytime. It’s ideal for mobile stylists, ...
What are your opening times?
Salon Manager Opening Times Our support team is available during the following hours: Monday to Friday: 08:30 am – 6:00 pm Saturday: 08:30 am – 12:30 pm Sunday: we are closed
What's your address?
Salon Manager Address Gladstone House Hithercroft Road Wallingford Oxfordshire OX10 9BT United Kingdom
What's your address?
Salon Manager Address Gladstone House Hithercroft Road Wallingford Oxfordshire OX10 9BT United Kingdom
Who is the manager?
Rikki General Manager Rikki is the driving force behind Salon Manager, with over 30 years of hands-on experience in the hair and beauty industry starting out sweeping floors on Thursday evenings and Saturdays while still at school. He went on to run ...
Who is my account manager?
Natalie Account Manager Natalie is one of our long-standing Account Managers, with over a decade of experience supporting salon owners and helping them thrive with Salon Manager. She’s the friendly, knowledgeable face our clients know and trust — ...
Who owns Salon Manager?
Salon Manager is owned by Jonas software UK, which is part of Constellation software
Who are our developers?
Stuart Development Team Leader Stuart is our Senior Developer and the technical brains behind Salon Manager. He’s the one turning big ideas into brilliant code — making sure the software is not just clever, but genuinely useful for busy salon teams. ...
Our senior support team?
Alan Product Expert Alan is a true cornerstone of our support team, with over 30 years of experience helping salon owners navigate the ups, downs, and everything in between. If you’ve called us, chances are you’ve spoken to Alan — and come away ...
How do I open weekly view?
On the appointment book hover your mouse over the team members column header, and select the Calendar icon. This will switch it into weekly view mode for that team member to exit weekly view mode repeat the action by selecting the calendar in the ...
How do I open weekly view?
On the appointment book hover your mouse over the team members column header, and select the Calendar icon. This will switch it into weekly view mode for that team member to exit weekly view mode repeat the action by selecting the calendar in the ...
How do I create a class?
To set up a class first go to the appointment book In the left-hand side bar, select the settings icon Then select classes followed by add new class. You can then enter a name for the class, the tutor's name, the number of columns that you require, ...
How much do SMS messages cost?
There are few options when it comes to SMS messages. 1. You can buy bundles of messages where the launch of the bundle are cheaper the SMS. 2. Pays you go, this is where we credit your account each month and only bill you for what you use Typically ...
Can you do email reminders?
Yes, Salon Manager has the ability to do SMS and email reminders
Can you send email receipts?
Yes, Salon Manager has the ability to print or email a receipt.
Can I take deposits?
Yes, Salon Manager allows you to take deposits in salon and for any online booking. You have multiple options: 1. A fixed amount or percentage. 2. The new clients only deposits
Do you have a loyalty point system?
Yes, Salon Manager has a loyalty point system built-in 1. You can set a custom amount for each £1 spent 2. You can also set what each point is worth It's fully customisable
I rent chairs out in my salon will your software work?
Yes, Salon Manager can work in salons that rent chairs out For more information, give us a call
Deleting Team Members
Removing a Team Member Log in to your Salon Manager account. From the top menu bar, click Settings. Select Edit to view your list of current team members. Choose the team member you wish to remove. Enter an End Date for that team member’s employment. ...
My receipt printer is not working
Receipt Printer and Cash Drawer Troubleshooting Guide If your receipts are not printing, or your cash drawer is not opening, try these quick troubleshooting steps before contacting support. 1. Check the receipt printer Make sure your receipt printer ...
How do I sell a course?
Selling Courses in Salon Manager This guide explains how to sell and manage courses in Salon Manager. Courses are a great way to offer clients prepaid blocks of services, for example, a 60-minute sunbed course that can be used in smaller sessions ...
How do I redeem a course?
1. Redeeming Part of a Course When the client returns to use part of their course: Start a new bill as normal. Add the same service to the bill. Click [Change Quantity] to record how much of their course they are using. For example, if the client is ...
How do I add Salon Manager to my iPad?
For iPad (Safari): Open Safari and go to your Salon Manager URL. Tap the Share icon (the square with an arrow pointing up) at the bottom of the screen. Scroll down and select Add to Home Screen. Tap Add, and the icon will appear on your home screen ...
How to Get a Copy of Your Invoice
If you need a copy of your invoice for your Salon Manager Online subscription, it’s quick and easy to request one. Step-by-Step Guide Open your email app or webmail. Use the same email account associated with your Salon Manager Online subscription. ...
How to Create a Family Bill
Need to group multiple clients under one payment? Here’s how to create a family bill: 1. From the home screen, open the Till module. 2. Choose one of the clients from the In Salon Clients list. 3. Select Create Family Bill to begin linking bills. 4. ...
How to Book an Appointment
Booking an appointment is easy – just follow these steps: 1. Pick a Time Select an available time slot in the diary. 2. Find the Client Search by first name, surname, email, or mobile number, then select their profile. 3. Choose a Service AI will ...
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