Alan
Product Expert
Alan is a true cornerstone of our support team, with over 30 years of experience helping salon owners navigate the ups, downs, and everything in between. If you’ve called us, chances are you’ve spoken to Alan — and come away feeling reassured, supported, and in safe hands.
Known and trusted by so many of our clients, Alan brings not just deep product knowledge, but a calm, no-nonsense approach to solving problems — big or small. He’s the voice of reason when things get tricky, and the friendly expert our salons rely on day in, day out.
Simply put: Alan gets it — and he’s always here to help.
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Lee
Product Expert
Lee is one of the first friendly voices our new customers hear — guiding salons through onboarding and sticking with them every step of the way. From setup to day-to-day support, Lee’s all about making sure things run smoothly and questions get answered quickly.
With a warm, can-do attitude and a real passion for helping people succeed, Lee’s quickly become a trusted name among our salon owners. Whether it’s a quick fix or a bit of extra guidance, you can count on Lee to get it sorted — always with a smile.
He’s not just part of the support team — he’s part of the reason our customers feel supported.
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