What types of notifications can be automated?
You can automate many client notifications through Salon Manager. The system can send appointment reminders via text or email to reduce no-shows. It also handles follow-up messages (like thank-yous or review requests after a visit), birthday greetings with special offers, and re-engagement messages to clients who haven’t visited in a while. These automated SMS/email notifications run in the background based on rules you set, helping you stay in touch with clients effortlessly.
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Can you send an SMS?
Yes! Grow your client base and increase loyalty with powerful built-in tools: Automated rebooking, birthday & promotional campaigns Integrated loyalty and referral programs Full marketing suite included at no extra cost
Marking a Client as a No-Show
If a client misses their appointment, here’s how to log it: 1. Tap the missed booking in the diary. 2. Tap “Client No-Show” This marks the appointment as a no-show. What Happens Next: • The appointment changes colour in the diary • A note is added to ...
Do I need to buy SMS credits for marketing, and how does Salon Manager handle text message campaigns?
Salon Manager has built-in SMS marketing tools, so you won’t need any third-party service. It uses affordable pay-as-you-go SMS rates, which means you purchase messages at low cost as needed (there are no overpriced credit bundles required). You can ...
How to Create a Class (College Feature)
Setting up a training class or student column? Here’s how to do it using the College feature: 1. Go to Settings in the appointment book, left-hand menu and select Settings icon. 2. Tap on Classes, then click Add New Class. 3. Enter Class Details Fill ...
December 2025 Release Notes
You can now add, edit, or delete Notes and Alert Messages directly from the booking options screen in the Appointment Book. We’ve added the ability to record multiple skin tests per client. This can be switched on or off in Client Settings. When ...