What happens if I need help with something technical?

What happens if I need help with something technical?

You’re covered by unlimited technical support. Salon Manager’s UK-based support team is available by phone or email to assist with any issues or questions. You’ll be speaking with real experts (not bots), and all support and training help is included free with your subscription, so you can get help whenever you need it.
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    • Do I Need Technical Knowledge to Use the System?

      Not at all! Salon Manager is designed to be simple, intuitive, and easy to learn, even if you’re not tech-savvy. Most salon teams feel fully confident after just 60 minutes of training, and our support team is always available to help with any ...
    • How does your Support Differ from Other Providers?

      At Salon Manager, you’ll always get real support from real people— no bots, no scripts. Our UK-based support team understands how salons operate, and we’re committed to providing unlimited, expert help whenever you need it. Whether you’re setting up ...
    • Our senior support team?

      Alan Product Expert Alan is a true cornerstone of our support team, with over 30 years of experience helping salon owners navigate the ups, downs, and everything in between. If you’ve called us, chances are you’ve spoken to Alan — and come away ...
    • Will you help me transition from my current software to Salon Manager?

      Definitely. The Salon Manager team will assist in migrating your data from your existing system. They can import your client list, appointments, and other key data so you don’t have to start from scratch. This hands-on help makes switching over ...
    • How does Salon Manager help with stock control and inventory management?

      The software makes managing your stock simple and efficient. Salon Manager tracks your product inventory in real time and will alert you when items are running low, so you never unexpectedly run out of key supplies. You can perform quick reorders ...