General query
Who owns my data?
All your content, including client data, is entirely yours – 100% owned and controlled by you. Salon Manager will never use your data or contact your clients for any reason. We’re here to support you in creating the perfect salon experience for your ...
Is my data safe and secure?
Absolutely! Security is our top priority. Salon Manager was built from the ground up with robust measures to ensure your salon and client information remains safe and secure at all times.
What is the duration of your contracts?
Our agreements run for 12 months, and you can cancel Salon Manager with just 30 days’ notice. Why 30 days? It gives us the chance to resolve any issues and ensure you’re completely happy before making your final decision!
Will I need to pay for updates?
Absolutely not! With Salon Manager, you receive regular updates packed with new features – all at no extra cost. Since Salon Manager is cloud-based, these updates are applied automatically, ensuring you’re always using the latest version without ...
Show me your privacy policy
Privacy Policy Salon Software Solutions Ltd is part of the Jonas family of companies (hereinafter used as “Jonas” or “we” or “us” or ”our”). We are committed to protecting your privacy. There are various ways you might interact with Jonas, and the ...
what's the link for booking training?
https://www.salonmanageronline.co.uk/training/
Can i upgrade my software?
Yes, if you use iSalon, you can upgrade to Salon manager for free, contact you account manager for more info
What Languages Do We Support?
Our main Salon Manager software is currently available in English only, ensuring a consistent experience across all features and tools. However, we understand that your clients may prefer to book appointments in their own language. That’s why our ...
Creating a book out (video guide)
Watch the video below to see how to create a book out in Salon Manager https://youtu.be/IFYUMvpXmNg?si=4ze3zhlcWPGDZ8ZC
Rostering staff (video guide)
Watch the video below to see how to roster your team members https://youtu.be/2GI5odwZWHE?si=Tct3WHwnUuIYVWUG
Navigating the appointment diary (video guide)
Watch the video below on navigating the diary https://youtu.be/khrFKf1wGYY?si=2FR7-BTPmk1ahlEc
Editing an appointment (video guide)
Watch the video below on editing an appointment https://youtu.be/NzMTJQy_dwg?si=-_cd-7xXjEKIDSmk
Viewing a client record card (video guide)
Watch the video below on how to view and find client record cards https://youtu.be/iJqfzp3B9VE?si=zcWtxpYgRQS4zrbj
Doing a stock take (video guide)
Watch the video below to see how to do a stock take in Salon Manager https://youtu.be/fityJutw4Fc?si=ecNJJHj0dfllAZxh
Stock control dashboard (video guide)
Watch the video below to learn about the stock dashboard https://youtu.be/37Mvyf7K6-Y?si=FAz6hX9cWS8ujUbL
Marking products as used in salon (video guide)
Watch the video below to see how to mark products are salon used https://youtu.be/XLRjvMFplds?si=nxTmZ2UumflXXmmN
Setting minimum and maximum levels (video guide)
Watch the video below to see how to set your stock minimum and maximum levels https://youtu.be/-Prtszu7zxQ?si=WoF6FFlKAIGik1dh
Setting minimum and maximum levels (video guide)
Watch the video below to see how to set your stock minimum and maximum levels https://youtu.be/-Prtszu7zxQ?si=WoF6FFlKAIGik1dh
Creating a purchase order (video guide)
Watch the video below to see how to create a purchase order https://youtu.be/IklilkWnhIQ?si=DGkH4pGB6uTdTw6U
Adding a new service (video guide)
Watch this video to see how to add a new service https://youtu.be/gu-aiYzvigs?si=8_14xjWpSbW7a318
Adding a new product (video guide)
Watch the below video to see how to add a new product https://youtu.be/TEhgdzGs214?si=QD-HCwNdvK7vD7dq
Creating a new discount (video guide)
Watch the video below to see how to add a new discount https://youtu.be/D9wFS5vPsh8?si=mqaqK_HlUOUvhqMs
Running reports (video guide)
Watch the video below to see how to run a report and make customisations https://youtu.be/5PKKSvVn5Ec?si=eOV74baMzMzQsnTt
Reporting live view (video guide)
Watch the video below to learn about reporting live view https://youtu.be/j4Wab9LfgSQ?si=M2gPJLafnsNhkLYS
How to cash up (video guide)
Watch the video below to see how to cash up https://youtu.be/tWA3RO1dKrQ?si=NzY-Bu3tCfKwWOi_
How to take a bill (video guide)
Watch the video below to see how to take a bill https://youtu.be/QYQStH50eLY?si=fC4GQRs8GIw8TNmY
Walk-in transaction (video guide)
Watch the video below to see how to put through a walk-in transaction https://youtu.be/AXCBJcK3pjk?si=TQgRupUxT8eCzlv9
Run a basic marketing campaign (video guide)
Watch the below Video to learn how to send a basic marketing campaign https://youtu.be/iQuGGs2A61Q?si=gJAXMHchXnED0hgD
How do I run an advanced marketing search? (video guide)
Watch the video below to learn how to run an advanced marketing search https://youtu.be/2QAZDdaqt7U?si=YgdK39ejkk5n-aMo
How do I use advanced marketing? (video guide)
What's the video below to learn about advanced marketing https://youtu.be/MAw6bLITjac?si=GbI7z00_n_jxp536
Creating a consultation form (video guide)
Watch the video below to learn how to create a consultation form https://youtu.be/WUKVQtaL3ss?si=sucnzdX4tB9M2kjA
Setting up a new team member (video guide)
Watch the video below to see how to add a new team member https://youtu.be/Qk5TIkB7aqQ?si=gaJJmeMt-cNb0BYm
Setting up a new user (video guide)
Watch the video below to see how to set up a new user https://youtu.be/OaKilv8tG8E?si=Tu46eVUt_t2KOnB3
How to export a report (video guide)
Watch the video below to see how to export a report https://youtu.be/dFd7lnjyaA8?si=lV9k76Z-aJYyO1su
Petty cash (video guide)
Watch the video below to see how to put items through under petty cash https://youtu.be/DJo8gu8HjHo?si=LQwHU54JE6AOXrsm
Creating a new client (video guide)
Watch the video below to see how to create a new client https://youtu.be/fIRO1aUUBoE?si=vBiYHnZvIjx8lrEy
How to book an appointment (video guide)
Watch the below video to see how to book an appointment https://youtu.be/gJ9x9i0ENGg?si=BtIjvBGoL-WQhmDL
Marking a Customer as Arrived
When a client arrives, simply: 1. Tap the client’s appointment in the diary. 2. Tap “Arrive Client” This marks the appointment to show the client is in the salon. That’s it – quick and easy!
How to Take a Quick Payment
Use Quick Pay for simple transactions with no discounts or retail items: 1. Tap the client’s appointment in the diary. 2. Tap “Quick Pay” Ideal for fast checkouts without extras. 3. Choose the Payment Method Select how the client is paying – cash, ...
Taking Payment for Today’s Appointment
Here’s how to take full payment for a client in the salon today: 1. The client’s appointment in the diary. 2. Tap “Pay in Till” This opens the full payment screen where you can review and adjust the bill. 3. Adjust (if needed) You can: •Add services ...
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