What features does Salon Manager offer to handle appointment deposits and protect against no-shows?

What features does Salon Manager offer to handle appointment deposits and protect against no-shows?

Salon Manager provides robust tools to reduce no-shows. You can require clients to pay a booking deposit through the system or securely capture their card details when they book online. If someone fails to show up, you have the option to enforce your no-show policy by retaining the deposit or charging a fee. The software also sends automatic appointment confirmations and reminder messages (via SMS or email) to clients beforehand, which greatly lowers the chance of them forgetting. Salons using these features have dramatically fewer no-shows – in fact, the no-show rate drops to almost zero – meaning your schedule and income are much better protected.
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